Emergency response by FoxCERT

Swift and thorough, 24/7 investigation into data leaks, compromises and other serious cyber crime

Emergency response by FoxCERT

Business continuity and maintaining the trust of your customers rely heavily on systems for electronically stored information and digital communication. What happens if your systems are compromised, for instance, as a result of a data breach or another cyber attack? The impact on your organization and its reputation can be catastrophic.

Our solution

In the case of a cyber attack, it is important to act quickly, calmly and in a coordinated way. Our Emergency Response & Investigations Service (FoxCERT) conducts swift and thorough investigations into data leaks, compromises and other serious crime. Our cyber crime triage specialists are available 24/7 and are highly experienced in managing and solving incidents. Teams can be deployed globally to help get organizations back in control, and back to business.

With 15 years’ experience in cyber crime detection, mitigation and digital forensic investigations, we have developed a multidisciplinary approach to fixing the problem, tracking down the attackers and helping you manage the crisis.


The FoxCERT hotline is available 24/7. We conduct a quick case assessment and provide initial recommendations during your call, and then draw on our multidisciplinary response team to initiate engagement on your site or remotely as quickly as possible. On-site response can take only minutes if you are near our headquarters in Delft or a few hours, depending on your location.

How we work

Our first analysis quickly filters facts from assumptions and aligns response with your priorities. Do you want to restore business as soon as possible, or first preserve evidence that could lead to the capture and prosecution of perpetrators? Would you prefer our FoxCERT professionals lead the response or coordinate with your in-house team? Your priorities define the response and resources we bring to your crisis.

As part of incident control and resolution, FoxCERT offers related services for digital forensics investigation, security monitoring, emergency penetration testing, public relations advisory, crisis management and liaising with law enforcement.


Collaboration with your own organization is critical to leveraging the full capability of FoxCERT. We quickly establish direct lines of communication with your key decision makers. We facilitate collaboration among the people within your organization who normally do not work together. We keep you informed on the progress of incident resolution and your options for the related services we provide within your stated objectives.

Key benefits

  • Find_DB
    Incident Investigation & Remediation

    Quickly identify attacker behavior, the scope of the breach and remediation steps

  • Intelligence 02_DB
    Rapid Contextual Understanding

    Gain rapid understanding of the incident by utilizing our threat intelligence

  • Data more_DB
    Management Direction

    Detailed, structured, and frequent status reports that equip you to make the right business decisions

  • Collaborate 01_DB
    Investigative Reporting

    Detailed investigative reports throughout engagements that addresses the needs of multiple audiences

  • Data report_1_DB
    Remediation Plan

    A remediation plan that eliminates attackers and adds new controls to reduce the likelihood of recompromise

  • Document_DB
    Exectutive brief

    Brief on key incident findings, threat landscape and recommendations on business risk mitigation

Why Fox-IT

Fox-IT understands that security is an ongoing process that should cover detection, prevention, response and intelligence. Our security specialists have a thorough understanding of these elements, gained from extensive operational experience in providing a wide variety of security services. We have a long history of incorporating threat intelligence in our way of working. This is the key characteristic throughout the services we deliver.

We track the most serious threat actors and gathering and analyze threat intelligence on a 24/7 basis. Fox-IT applies its knowledge of the latest cyber threats directly in its services and uses it to design, build and validate innovative solutions that protect against both regular and advanced persistent threats. The resulting solutions are then utilized in our ongoing operations, professional services and made available to our clients. This approach has led to the development of one of the most advanced Security Operation Centers in the world.