Compromising ShareFile on-premise via 7 chained vulnerabilities

Fox-IT investigated a setup of Citrix ShareFile

Compromising ShareFile on-premise via 7 chained vulnerabilities

A while ago we investigated a setup of Citrix ShareFile with an on-premise StorageZone controller. ShareFile is a file sync and sharing solution aimed at enterprises. While there are versions of ShareFile that are fully managed in the cloud, Citrix offers a hybrid version where the data is stored on-premise via StorageZone controllers. This blog describes how Fox-IT identified several vulnerabilities, which together allowed any account to access any file stored within ShareFile. Fox-IT disclosed these vulnerabilities to Citrix, which mitigated them via updates to their cloud platform. The vulnerabilities identified were all present in the StorageZone controller component, and thus cloud-only deployments were not affected. According to Citrix, several fortune-500 enterprises and organisations in the government, tech, healthcare, banking and critical infrastructure sectors use ShareFile (either fully in the Cloud or with an on-premise component).

Gaining initial access

After mapping the application surface and the flows, we decided to investigate the upload flow and the connection between the cloud and on-premise components of ShareFile. There are two main ways to upload files to ShareFile: one based on HTML5 and one based on a Java Applet. In the following examples we are using the Java based uploader. All requests are configured to go through Burp, our go-to tool for assessing web applications.
When an upload is initialized, a request is posted to the ShareFile cloud component, which is hosted at (where name is the name of the company using the solution):


We can see the request contains information about the upload, among which is the filename, the size (in bytes), the tool used to upload (in this case the Java uploader) and whether we want to unzip the upload (more about that later). The response to this request is as follows:

In this response we see two different upload URLs. Both use the URL prefix (which is redacted here) that points to the address of the on-premise StorageZone controller. The cloud component thus generates a URL that is used to upload the files to the on-premise component.

The first URL is the ChunkUri, to which the individual chunks are uploaded. When the filetransfer is complete, the FinishUri is used to finalize the upload on the server. In both URLs we see the parameters that we submitted in the request such as the filename, file size, et cetera. It also contains an uploadid which is used to identify the upload. Lastly we see a h= parameter, followed by a base64 encoded hash. This hash is used to verify that the parameters in the URL have not been modified.

The unzip parameter immediately drew our attention. As visible in the screenshot below, the uploader offers the user the option to automatically extract archives (such as .zip files) when they are uploaded.

A common mistake made when extracting zip files is not correctly validating the path in the zip file. By using a relative path it may be possible to traverse to a different directory than intended by the script. This kind of vulnerability is known as a directory traversal or path traversal.

The following python code creates a special zip file called, which contains two files, one of which has a relative path.

import sys, zipfile
#the name of the zip file to generate
zf = zipfile.ZipFile('', 'w')
#the name of the malicious file that will overwrite the origial file (must exist on disk)
fname = 'xxe_oob.xml'
#destination path of the file
zf.write(fname, '../../../../testbestand_fox.tmp')
#random extra file (not required)
#example: dd if=/dev/urandom of=test.file bs=1024 count=600
fname = 'test.file'
zf.write(fname, 'tfile')

When we upload this file to ShareFile, we get the following message:

ERROR: Unhandled exception in upload-threaded-3.aspx – ‘Access to the path ‘\\company.internal\data\testbestand_fox.tmp’ is denied.’

This indicates that the StorageZone controller attempted to extract our file to a directory for which we lacked permissions, but that we were able to successfully change the directory to which the file was extracted. This vulnerability can be used to write user controlled files to arbitrary directories, provided the StorageZone controller has privileges to write to those directories. Imagine the default extraction path would be c:\appdata\citrix\sharefile\temp\ and we want to write to c:\appdata\citrix\sharefile\storage\subdirectory\ we can add a file with the name ../storage/subdirectory/filename.txt which will then be written to the target directory. The ../ part indicates that the Operating System should go one directory higher in the directory tree and use the rest of the path from that location.

Vulnerability 1: Path traversal in archive extraction

From arbitrary write to arbitrary read

While the ability to write arbitrary files to locations within the storage directories is a high-risk vulnerability, the impact of this vulnerability depends on how the files on disk are used by the application and if there are sufficient integrity checks on those files. To determine the full impact of being able to write files to the disk we decided to look at the way the StorageZone controller works. There are three main folders in which interesting data is stored:

  • files
  • persistenstorage
  • tokens

The first folder, files, is used to store temporary data related to uploads. Files already uploaded to ShareFile are stored in the persistentstorage directory. Lastly the tokens folder contains data related to tokens which are used to control the downloads of files.

When a new upload was initialized, the URLs contained a parameter called uploadid. As the name already indicates this is the ID assigned to the upload, in this case it is rsu-2351e6ffe2fc462492d0501414479b95. In the files directory, there are folders for each upload matching with this ID.

In each of these folders there is a file called info.txt, which contains information about our upload:

In the info.txt file we see several parameters that we saw previously, such as the uploadid, the file name, the file size (13 bytes), as well as some parameters that are new. At the end, we see a 32 character long uppercase string, which hints at an integrity hash for the data.
We see two other IDs, fi591ac5-9cd0-4eb7-a5e9-e5e28a7faa90 and fo9252b1-1f49-4024-aec4-6fe0c27ce1e6, which correspond with the file ID for the upload and folder ID to which the file is uploaded respectively.

After trying to figure out for a while what kind of hashing algorithm was used for the integrity check of this file, it turned out that it is a simple md5 hash of the rest of the data in the info.txt file. The twist here is that the data is encoded with UTF-16-LE, which is default for Unicode strings in Windows.

Armed with this knowledge we can write a simple python script which calculates the correct hash over a modified info.txt file and write this back:

import md5
with open('info_modified.txt','r') as infile:
instr ='|')
instr2 = u'|'.join(instr[:-1])
outhash ='utf-16-le')).hexdigest().upper()
with open('info_out.txt','w') as outfile:
outfile.write('%s|%s' % (instr2, outhash))

Here we find our second vulnerability: the info.txt file is not verified for integrity using a secret only known by the application, but is only validated with an md5 hash against corruption. This gives an attacker that can write to the storage folders the possibility to alter the upload information.

Vulnerability 2: Integrity of data files (info.txt) not verified

Since our previous vulnerability enabled us to write files to arbitrary locations, we can upload our own info.txt and thus modify the upload information.
It turns out that when uploading data, the file ID fi591ac5-9cd0-4eb7-a5e9-e5e28a7faa90 is used as temporary name for the file. The data that is uploaded is written to this file, and when the upload is finilized this file is added to the users ShareFile account. We are going to attempt another path traversal here. Using the script above, we modify the file ID to a different filename to attempt to extract a test file called secret.txt which we placed in the files directory (one directory above the regular location of the temporary file). The (somewhat redacted) info.txt then becomes:

When we subsequently post to the upload-threaded-3.aspx page to finalize the upload, we are presented with the following descriptive error:

Apparently, the filesize of the secret.txt file we are trying to extract is 14 bytes instead of 13 as the modified info.txt indicated. We can upload a new info.txt file which does have the correct filesize, and the secret.txt file is succesfully added to our ShareFile account:

And thus we’ve successfully exploited a second path traversal, which is in the info.txt file

Vulnerability 3: Path traversal in info.txt data

By now we’ve turned our ability to write arbitrary files to the system into the ability to read arbitrary files, as long as we do know the filename. It should be noted that all the information in the info.txt file can be found by investigating traffic in the web interface, and thus an attacker does not need to have an info.txt file to perform this attack.

Investigating file downloads

So far, we’ve only looked at uploading new files. The downloading of files is also controlled by the ShareFile cloud component, which instructs the StorageZone controller to serve the frequested files. A typical download link looks as follows:

Download URL

Here we see the dt parameter which contains the download token. Additionally there is a h parameter which contains a HMAC of the rest of the URL, to prove to the StorageZone controller that we are authorized to download this file.

The information for the download token is stored in an XML file in the tokens directory. An example file is shown below:

<!--?xml version="1.0" encoding="utf-8"?--><?xml version="1.0" encoding="utf-8"?>
<ShareFileDownloadInfo authSignature="866f075b373968fcd2ec057c3a92d4332c8f3060" authTimestamp="636343218053146994">
<UserAgent>Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:54.0) Gecko/20100101 Firefox/54.0</UserAgent>
<Item key="operatingsystem" value="Linux" />
<IrmPolicyServerUrl />
<IrmAccessId />
<IrmAccessKey />
<File name="testfile" path="a4ea881a-a4d5-433a-fa44-41acd5ed5a5f\0f\0f\fi0f0f2e_3477_4647_9cdd_e89758c21c37" size="61" id="" />
<ShareID />

Two things are of interest here. The first is the path property of the File element, which specifies which file the token is valid for. The path starts with the ID a4ea881a-a4d5-433a-fa44-41acd5ed5a5f which is the ShareFile AccountID, which is unique per ShareFile instance. Then the second ID fi0f0f2e_3477_4647_9cdd_e89758c21c37 is unique for the file (hence the fi prefix), with two 0f subdirectories for the first characters of the ID (presumably to prevent huge folder listings).

The second noteworthy point is the authSignature property on the ShareFileDownloadInfo element. This suggests that the XML is signed to ensure its authenticity, and to prevent malicious tokens from being downloaded.

At this point we started looking at the StorageZone controller software itself. Since it is a program written in .NET and running under IIS, it is trivial to decompile the binaries with toos such as JustDecompile. While we obtained the StorageZone controller binaries from the server the software was running on, Citrix also offers this component as a download on their website.

In the decompiled code, the functions responsible for verifying the token can quickly be found. The feature to have XML files with a signature is called AuthenticatedXml by Citrix. In the code we find that a static key is used to verify the integrity of the XML file (which is the same for all StorageZone controllers):

Static MAC secret

Vulnerability 4: Token XML files integrity integrity not verified

During our research we of course attempted to simply edit the XML file without changing the signature, and it turned out that it is not nessecary to calculate the signature as an attacker, since the application simply tells you what correct signature is if it doesn’t match:

Signature disclosure

Vulnerability 5: Debug information disclosure

Furthermore, when we looked at the code which calculates the signature, it turned out that the signature is calculated by prepending the secret to the data and calculating a sha1 hash over this. This makes the signature potentially vulnerable to a hash length extension attack, though we did not verify this in the time available.

Hashing of secret prepended

Even though we didn’t use it in the attack chain, it turned out that the XML files were also vulnerable to XML External Entity (XXE) injection:

XXE error

Vulnerability 6 (not used in the chain): Token XML files vulnerable to XXE

In summary, it turns out that the token files offer another avenue to download arbitrary files from ShareFile. Additionally, the integrity of these files is insufficiently verified to protect against attackers. Unlike the previously described method which altered the upload data, this method will also decrypt encrypted files if encrypted storage is enabled within ShareFile.

Getting tokens and files

At this point we are able to write arbitrary files to any directory we want and to download files if the path is known. The file path however consists of random IDs which cannot be guessed in a realistic timeframe. It is thus still necessary for an attacker to find a method to enumerate the files stored in ShareFile and their corresponding IDs.

For this last step, we go back to the unzip functionality. The code responsible for extracting the zip file is (partially) shown below.

Unzip code

What we see here is that the code creates a temporary directory to which it extracts the files from the archive. The uploadId parameter is used here in the name of the temporary directory. Since we do not see any validation taking place of this path, this operation is possibly vulnerable to yet another path traversal. Earlier we saw that the uploadId parameter is submitted in the URL when uploading files, but the URL also contains a HMAC, which makes modifying this parameter seemingly impossible:


However, let’s have a look at the implementation first. The request initially passes through the ValidateRequest function below:

Validation part 1

Which then passes it to the second validation function:

Validation part 2

What happens here is that the h parameter is extracted from the request, which is then used to verify all parameters in the url before the h parameter. Thus any parameters following the h in the URL are completely unverified!

So what happens when we add another parameter after the HMAC? When we modify the URL as follows:


We get the following message:

{“error”:true,”errorMessage”:”upload-threaded-2.aspx: ID=’rsu-becc299a4b9c421ca024dec2b4de7376,foxtest’ Unrecognized Upload ID.”,”errorCode”:605}

So what happens here? Since the uploadid parameter is specified multiple times, IIS concatenates the values which are separated with a comma. Only the first uploadid parameter is verified by the HMAC, since it operates on the query string instead of the individual parameter values, and only verifies the portion of the string before the h parameter. This type of vulnerability is known as HTTP Parameter Polution.

Vulnerability 7: Incorrectly implemented URL verification (parameter pollution)

Looking at the upload logic again, the code calls the function UploadLogic.RecursiveIteratePath after the files are extracted to the temporary directory, which recursively adds all the files it can find to the ShareFile account of the attacker (some code was cut for readability):

Recursive iteration

To exploit this, we need to do the following:

  • Create a directory called rsu-becc299a4b9c421ca024dec2b4de7376, in the files directory.
  • Upload an info.txt file to this directory.
  • Create a temporary directory called ulz-rsu-becc299a4b9c421ca024dec2b4de7376,.
  • Perform an upload with an added uploadid parameter pointing us to the tokens directory.

The creation of directories can be performed with the directory traversal that was initially identified in the unzip operation, since this will create any non-existing directories. To perform the final step and exploit the third path traversal, we post the following URL:

Upload ID path traversal

Side note: we use tokens_backup here because we didn’t want to touch the original tokens directory.

Which returns the following result that indicates success:

Upload ID path traversal result

Going back to our ShareFile account, we now have hundreds of XML files with valid download tokens available, which all link to files stored within ShareFile.

Download tokens

Vulnerability 8: Path traversal in upload ID

We can download these files by modifying the path in our own download token files for which we have the authorized download URL.
The only side effect is that adding files to the attackers account this way also recursively deletes all files and folders in the temporary directory. By traversing the path to the persistentstorage directory it is thus also possible to delete all files stored in the ShareFile instance.


By abusing a chain of correlated vulnerabilities it was possible for an attacker with any account allowing file uploads to access all files stored by the ShareFile on-premise StorageZone controller.

Based on our research that was performed for a client, Fox-IT reported the following vulnerabilities to Citrix on July 4th 2017:

  1. Path traversal in archive extraction
  2. Integrity of data files (info.txt) not verified
  3. Path traversal in info.txt data
  4. Token XML files integrity integrity not verified
  5. Debug information disclosure (authentication signatures, hashes, file size, network paths)
  6. Token XML files vulnerable to XXE
  7. Incorrectly implemented URL verification (parameter pollution)
  8. Path traversal in upload ID

Citrix was quick with following up on the issues and rolling out mitigations by disabling the unzip functionality in the cloud component of ShareFile. While Fox-IT identified several major organisations and enterprises that use ShareFile, it is unknown if they were using the hybrid setup in a vulnerable configuration. Therefor, the number of affected installations and if these issues were abused is unknown.

Disclosure timeline

  • July 4th 2017: Fox-IT reports all vulnerabilities to Citrix
  • July 7th 2017: Citrix confirms they are able to reproduce vulnerability 1
  • July 11th 2017: Citrix confirms they are able to reproduce the majority of the other vulnerabilities
  • July 12th 2017: Citrix deploys an initial mitigation for vulnerability 1, breaking the attack chain. Citrix informs us the remaining findings will be fixed on a later date as defense-in-depth measures
  • October 31st 2017: Citrix deploys additional fixes to the cloud-based ShareFile components
  • April 6th 2018: Disclosure

CVE: To be assigned

Now at Fox-IT

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