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References: Interview with Henk Karman, Program Manager at the National Olympic Committee

National Olympic Committee

According to Henk Karman, the way in which specialists from Fox-IT support NOC*NSF is at least as important as the way in which they sell their products. The ability to take immediate action and to act appropriately in the face of exceptional circumstances is of indisputable value.

For NOC*NSF, ICT is an important key objective in the service they supply to many of the affiliated sports federations. These range from the ‘major players’ such as the Royal Dutch Football Association (KNVB) with 1.1 million members, to federations with a few thousand members and no large ICT department of their own. Henk Karman, who is Program Manager for Nederland Sportland Digital* is responsible for a large part of NOC*NSF’s ICT services. "This is about supporting members and connected associations with professionalizing their communication. Safe and efficient communication by means of smart ICT solutions. Netherlands Sportland Digital is one of the programs that we use to develop the services provided to sports federations. Programs of this kind usually consist of multiple projects. A digital ID photo service is one recent example. This enables athletes to send a digital copy of their ID photograph directly to their association via one of the 550 participating digital photographic shops. This avoids the need for photographic prints to be made and posted off individually."

The agreements between NOC*NSF and Fox-IT have recently been reassessed. Henk Karman points out that "At that time we went looking for a specialist company that was able to offer us the right kind of support. Extensive market research, complete with scoring matrices, led us to Fox-IT. The company has an extensive range of products and services, and an attractive client portfolio."

"Over the years, Fox-IT has shown itself to be a very reliable partner. Their service and support in particular provide us with undisputable added value. We have signed up with them for another three years."

*a platform on which various ICT applications can be offered to sports clubs

"Over the years, Fox-IT has shown itself to be a very reliable partner. Their service and support provide us with added value. We have signed up with them for another three years."

Henk Karman, Program Manager at the National Olympic Committee